Terms & Conditions pojokbet

In this document, "pojokbet", "we", "platform" or "company" refers to the entity operating the website pojokbet.onl and all services offered under it. "User", "member" or "you" refers to any individual who registers for or accesses the pojokbet platform.

These terms and conditions ("Agreement") govern the relationship between pojokbet and all users who register an account, make a deposit, use bonuses, or participate in any game available through the platform. This Agreement should be read together with the pojokbet Privacy Policy and Responsible Gambling Policy also published on this website.

By registering an account or using any pojokbet service, you confirm that you have read, understood, and agree to be bound by all provisions in this document.

To register and use the pojokbet platform, you must meet the following eligibility requirements without exception:

• Be at least 21 years of age on the date of registration. pojokbet does not accept registrations from individuals under 21 years of age.
• Be a citizen or lawful permanent resident in a country where the use of this platform is not prohibited by local law.
• Have full legal capacity to enter into a legally binding agreement.
• Not be on any self-exclusion list enforced by pojokbet or any relevant regulatory body.
• Act in a personal capacity and not on behalf of any third party or corporate entity.

Registration from regions where online gambling is prohibited is entirely the user's responsibility. pojokbet is not liable for any legal consequences arising from the use of the platform in such regions.

Each user is permitted to hold only one (1) active account. Registering multiple accounts under the same individual — whether using the same or different information — is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide truthful, accurate, and complete information including your full name as per your identity card, an active mobile phone number, and a valid email address. Any false or misleading information constitutes a breach of these terms.

• Your account password is entirely your responsibility. Use a strong password and do not share your login details with anyone.
• pojokbet will never ask for your password through any communication channel, including live chat or email.
• If you suspect your account has been accessed without authorisation, contact our customer support immediately.
• An identity verification process (KYC) may be required before withdrawals are processed. Documents that may be required include a copy of your MyKad and proof of payment method.

pojokbet accepts deposits and processes withdrawals through designated payment methods. All transactions are in Malaysian Ringgit (RM) or the equivalent value in supported cryptocurrency.

The minimum amounts applicable are as follows:

• Minimum deposit: RM30 per transaction, covering all payment methods
• Minimum withdrawal: RM50 per withdrawal request
• Withdrawals are typically processed in under 1 hour once the request is approved

Payment methods available on the pojokbet platform are: Touch 'n Go eWallet, DuitNow, FPX (Online Banking), USDT, BTC, and ETH. All deposit and withdrawal transactions must use the same name and account as your pojokbet account.

pojokbet reserves the right to request additional document verification before processing withdrawals in certain situations. This forms part of the anti-money laundering (AML) procedures we adhere to. Withdrawals to third parties or accounts not registered in the user's name are prohibited.

pojokbet offers various promotions to its members. Each promotion is subject to its own terms, which should be read carefully before claiming. General conditions relating to bonuses are as follows.

The pojokbet welcome bonus gives you 150% of your first deposit up to a maximum of RM1,500. This bonus is subject to a wagering requirement of 20 times the bonus amount received before any winnings from bonus funds can be withdrawn.

• Bonuses are non-transferable and are only valid for users registering a new account.
• pojokbet reserves the right to withdraw or modify any promotion at any time without prior notice.
• Using multiple accounts to claim the same bonus is a serious violation and may result in account closure.
• Winnings obtained from certain games may not count fully towards wagering requirements — please check the specific promotion terms.
• The pojokbet VIP programme consists of three tiers: Bronze, Silver, and Gold. VIP members are eligible to receive weekly cashback of between 0.3% and 0.8% depending on their VIP tier.

All games offered on the pojokbet platform are operated using software from licensed providers that have been independently audited to ensure fairness and randomness. Game results are final and cannot be disputed unless there is clear evidence of a technical error.

In the event of a software or technical error affecting a game result, pojokbet reserves the right to void the relevant transaction and restore the account balance to its state before the error occurred. Results produced by such errors are not considered valid and will not be paid out.

• Users are responsible for understanding the rules of each game before participating.
• pojokbet is not responsible for losses that occur as a result of outcomes that are technically valid but unfavourable to the user.
• Playing using any automation, bots, or third-party assistance software is strictly prohibited.
• Any action that gives a user an unfair advantage, including exploiting software bugs, must be reported to pojokbet immediately.

The following is a list of conduct strictly prohibited on the pojokbet platform. Violation of any of the items below may result in disciplinary action including account closure and forfeiture of all balances.

• Providing false personal information or impersonating another individual during registration or when communicating with the support team.
• Using more than one account to circumvent betting limits or to claim the same bonus more than once.
• Conducting any form of money laundering or suspicious transactions through the pojokbet platform.
• Using automation software, artificial intelligence, or any technical tool to gain an unfair advantage in games.
• Collaborating with other users to exploit the game or bonus system ("bonus abuse").
• Threatening, harassing, or behaving in a disrespectful manner towards the support team or other users.
• Violating any laws or regulations applicable in your respective jurisdiction.

Users may close their account at any time by contacting our support team via live chat or email. Account closure requests will be processed within a reasonable timeframe once all pending transactions have been settled.

pojokbet also reserves the right to suspend or close an account for the following reasons:

• Violation of any provision in these terms and conditions.
• A request from the user for self-exclusion as a responsible gambling measure.
• Instructions from the relevant authorities or responsible regulatory body.
• An account that has been inactive for more than 12 consecutive months.
• Detection of suspicious activity requiring further investigation.

If an account is closed at pojokbet's initiative due to a terms violation, any remaining balance may be forfeited depending on the nature of the violation. For closures due to other reasons, any valid balance will be returned to the user.

pojokbet provides this platform on an "as is" basis and makes no warranties, whether express or implied, regarding continuous availability, freedom from errors, or fitness for a particular purpose.

To the extent permitted by applicable law, pojokbet is not liable for:

• Any financial loss incurred as a result of betting outcomes, even if caused by temporary technical disruptions.
• Loss or damage to data resulting from third-party interference, cyberattacks, or natural disasters.
• Delays in processing deposits or withdrawals caused by payment service providers.
• Actions by users that violate local laws relating to online gambling.

Should any dispute arise regarding the use of the pojokbet platform, users should first contact our customer support team via live chat or email at [email protected]. Our team operates 24/7 and will work to resolve your issue within a reasonable timeframe.

If a dispute cannot be resolved through customer support, users may escalate it to pojokbet management by submitting full details of the dispute in writing. pojokbet is committed to handling all complaints fairly and transparently.

Any dispute that cannot be resolved internally will be referred to the regulatory body under the international licence governing pojokbet's operations. The decision of that regulatory body is final and binding on both parties.

pojokbet reserves the right to amend, update, or replace these terms and conditions at any time without prior notice. Any changes made will take effect immediately upon publication on this website.

It is the user's responsibility to review this document periodically to ensure you are always aware of the latest applicable terms. The date of the most recent update will always be displayed at the top of this document.

By continuing to use the pojokbet platform after any amendment has been published, you are considered to have accepted and agreed to the amended terms. If you do not agree with the changes made, please stop using the platform and contact us for the account closure procedure.